Pre-sales Documentation

Sysadmin Documentation

Sysadmin Guide

• General Installations
  Preparing Servers for H-Sphere Installation
  Installing H-Sphere
  Installed Software
  List of Installed Packages
  Post-Installation Reference
  Upgrading H-Sphere
  
• Control Panel Server:
  Understanding CP Server Configuration
  MerchantGateway Configuration
  OpenSRS Client Installation and Configuration
  Securing Your CP Server with SSL
  Restarting H-Sphere
  Restarting H-Sphere Database
  Backing Up H-Sphere
  Changing CP URL
  Changing IPs
  Assembling Templates
  
• Web Server:
  Understanding Web Server Configuration
  Restarting Web Server and FTP
  Chili!Soft ASP Installation
  mod_perl Installation
  Zend Installation
  WebShell Installation
  MySQL Installation
  Miva Empresa and Miva Merchant Installation
  Urchin Installation for Unix
  CGI Scripts Installation
  Standalone PHP Installation
  Apache Compilation
  PHP Compilation
  Configuing Unix IP Management Scripts
  Locating User's Homes
  Removing Old Log Files
  
• Windows2000 Server:
  Winbox Pre-Installation uide
  Winbox Installation
  Winbox Directory Structure
  FrontPage 5.0 Installation
  MS SQL Server System Requirements
  MS SQL Server Installation
  Miva Empresa and Miva Merchant Installation
  ODBC Resource
  Cold Fusion Installation
  ASP.NET Support
  Urchin Installation for Windows
  Backing Up Winbox
  Recovering Winbox
  Uninstalling Winbox
  
• Mail Server:
  Understanding Mail Server Configuration
  Restarting Mail Server
  Mail Relays/POP_before_SMTP
  Courier IMAP server Installation
  Enabling IMP
  Installing Horde Properties + Turba
  WebMail Compilation Options
  Manual vpopmail Configuation
  Fighting Spam
  
• DNS Server:
  Understanding DNS Server Configuration
  Setting Up the Named
  Restarting the Named
  Adding DNS boxes
  Downgrading bind
  Altering Virtual Host Configuration
  DNS Creator
  Adding NAT support
  
• RealServer:
  RealServer Service Installation
  RealServer Config File Example
  
• User Migration
  Migrating Users into H-Sphere
  Migrating Users from CPANEL



Releases

Troubleshooter

Admin Documentation

Administrator Guide


• Control Panel Configuration
  Getting Started
  Configuring Control Panel Interface
  Configuring Your Mail Settings
  Merchant Gateway Manager
  Disabling Global Resources, Logical Servers And Reseller CP SSL
  Configuring Enom and OpenSRS
  Adding Custom Credit Card Brands
  Online Payment Providers
  Configuring Your Support Center
  Configuring Automatic Customer Notifications
  Adjusting Prices for Taxes
  Hosting Your Own Domain
  Adding Urchin Licenses
  Supporting External Referral Programs
  Adding More Features
  Configuring Your DNS Settings
  Installing Shared SSL Certificates
  
• Plans And Billing
  Introduction To Billing
  Billing
  Creating And Editing Plans (Plan Wizards)
  Plan Configuration Example
  Plan Controls
  Understanding Compatible Plan Groups
  Controlling Server Resources
  
• Account Management
  Introduction To Account Management
  Signing Up New Users
  Finding User Accounts
  Managing User Accounts
  Getting Administrative Information
  Signup, Transaction and Revenue Reports
  Providing Trial Hosting
  Processing Check Payments
  Providing Technical Support
  KnowledgeBase System
  Allowing Shell Access
  Moving Domains Between Accounts
  
• Resellers
  What Are Resellers in H-Sphere?
  Configuring DNS For Resellers
  Creating Reseller Plans
  Securing Reseller CP
  Reseller's Shared SSL
  Suspending and Resuming Resellers
  Deleting Resellers
  Moving Accounts Between Resellers
  
• Server Configuration
  Managing Logical and Physical Servers
  Placing Plans on Particular Boxes
  
• Advanced Configuration and Customization
  Advanced Interface Customization
  Customizing System E-Mails
  Customizing Your Control Panel Menu
  Providing Multilingual Support
  Updating Translation of H-Sphere Interface
  Adding Custom Merchant Gateways
  Customizing User Signup Forms
  

Administrator FAQ

Resource Tree

Latest Features Reference

User Documentation

User Guide for the No Menu Design
• Control Panel Basics
  Starting with your account
  Info/control area
  Services
  Control Panel Basics
  
• Managing domains
  Registering domains
  Configuring domains
  
• Creating, promoting and managing your site
  
• FTP: Sharing access to your home directory with others
  
• Adding features to your website
  Manipulating pages
  Adding support for dynamic web content (CGI, PHP, ASP, ColdFusion, SSI)
  Adding generic scripts (Unix-based)
  FrontPage Extensions
  
• Managing traffic
  
• Managing disk space
  
• Managing e-mail
  Mailboxes
  Configuring Your E-mail Client
  Forwards
  Mailing Lists
  Aliases
  Mail Autoresponders
  
• Hosting databases
  Hosting MySQL databases
  Hosting PostgreSQL databases
  Hosting Microsoft SQL databases
  Gaining access to databases of different formats through ODBC drivers (Win2000 plans only)
  
• SSL
  Securing transferred data through SSL
  Installing Comodo SSL certificates
  
• Creating an online store
  
• Paying for hosting
  
• Getting technical support
• Securing your .asp pages with ASPSecured
• Editing DNS settings
• Obtaining direct access to server

  User Guide for the Left Menu design (ZIP version)

  User Guide for the Text Based skin

  User FAQ
  

Reseller Documentation

Reseller Guide
• Control Panel Configuration
  Getting Started
  Configuring H-Sphere Interface
  Configuring Your Mail Settings
  Merchant Gateway Manager
  Configuring Enom and OpenSRS
  Adding Custom Credit Card Brands
  Online Payment Providers (PayPal and WorldPay)
  Configuring Your Support Center
  Configuring Automatic Customer Notifications
  Adjusting Prices for Taxes
  Hosting Your Own Domain
  Supporting External Referral Programs
  Adding More Features
  Configuring Your DNS Settings
  Securing Reseller CP with SSL
  Installing Shared SSL Certificates
  
• Plans and Billing
  Introduction To Billing
  Billing
  Creating New Plans (Plan Creation Wizards)
  Plan Configuration Example
Plan Controls
Understanding Compatible Plan Groups
Controlling Server Resources
Billing Principles

• Account Management
  Introduction To Account Management
  Signing Up New Users
  Finding User Accounts
  Managing User Accounts
  Getting Administrative Information
  Signup, Transaction and Revenue Reports
  Processing Check Payments
  Providing Trial Hosting
  Providing Technical Support
  KnowledgeBase System
  

 Third Party Guides and Support

• HSphereSupport - Training & Phone Support
• DemoDemo.com - Online Flash Tutorials